![]() ![]() ![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. You have showed your true colors in the 5 months of experience I have had with you.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. ![]() Don't try to cover a poor customer service experience with lies on my review to attempt to maintain a positive reputation in the community. I was told to wait and let warranty handle it and that was drug out as long as you could possibly imagine. I was never given the option of selling it back when the turbo went out two days after I drove off the lot. Note taken for future purchases for a local customer and disappointed owner. In addition, the company offers auto repairs, service and maintenance. The service department and Dalton have been great, but wish I could say the same with the sales side. This company offers the sale of new and pre-owned cars and trucks. ![]() so far on Tips For Buying A Used Car From Newton Nissan In Gallatin, TN. Looking for a high-quality used car Look no further At Newton Nissan, we pride. If you want to be treated like a respected customer with any service, I WOULD NOT recommend this dealer. At Newton Nissan, we pride ourselves on the highest quality of used cars. Spoke to the sales department about trading it in for something else and they offer $27,000 for a vehicle that I paid over $40,000 not even 6 months ago. Truck has since started acting up again and have it checked out and no one can find any issues. I dealt with Dalton in service and he was great to work with and got me a truck to drive during the repair that took almost a month. I had this truck for 2 days and it was shutting off and and ended up being a bad turbo on the Titan XD diesel engine. Vaughn ( NO thanks to the gentleman that tried to pacify me) Although I’m just one customer, I will Never be back to Newton Nissan and my circle of friends are not thousands, but those that have, now know of the experience I had.I bought a used vehicle 5 months ago with the extended warranty. One tire has since been replaced, thanks to Mr. I believe when you tell someone you encountered problems, the least you could do is follow up ( the paint color is still wrong and nor was i compensated for THEIR Mistake). In closing, I am not impressed by Newton Nissan. He was amazing, passionate and to be truthful, he kept me at peace (because I was about to snap). It wasn’t until another young man, Antonio Vaughn came along and took over, that I got any real service. Finally I took it take to Nissan and the First Gentleman I encountered tried to give me around and was only going to air the tires up once again. I mentioned this to my salesman several times with assurance that someone would contact me however that still has not happened!! Also on the day of purchase, two of the tires had low air pressure, I thought airing them up would solve the problem however within the 3 months of having the car I have put air in those tires 4 times each. Newton Nissan of Gallatin 4. Sounded great! When they finally repaired the paint and I went to pick the car up, I discovered they had painted the front end a different shade of color. One the managers agreed to repair it at Nissan’s expense. I left that day feeling great! Once I realized the car had some minor paint issues I took it back. Person handling the finances was truly kind. ![]()
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